When you buy at ElColordeMexico.co you acquired the right of change or have a refund in the firsts 15 days from delivery of the item(s).
If more than 15 days pass we may not offer you a change nor a refund.
The shipping costs are nonrefundable and return shipping fees are responsability of the customer, meanwhile the cost of reshipping to the customer will be covered by El Color de México.
To be eligible for a refund, the item(s) must be unused and in the same conditions as received, also be in its original packaging.
Changes or refunds are made only if the item(s) is damaged, defective or is an incorrect order, we will send you without cost the new item(s) as long as you had returned the item(s) in its original state.
After we had received and inspected your return we will notify you the approval or rejection